Shipments and returns
- Free local delivery for a total invoice amount reaches HK$250.
- If the total invoice amount is below HK$250, a fixed shipping fee of HK$50 will be charged within Hong Kong, which includes handling and packing fees as well as courier fee.
- Delivery services are only applicable within Hong Kong. No delivery services will be provided for other locations. Oversea customers cannot request for refund for this reason.
- Your package will be arrived to your designated local address within 2-5 working days generally after receipt of your payment, and is shipped via local courier service.
- Under special circumstance which required goods return, you are required to contact our customer service department (Tel: 2332 3366) in advance, and send back the product to our head office (Celki VitalAire: 21/F, Tins Enterprises Centre, 777 Lai Chi Kok Road, Cheung Sha Wan, Kowloon) at your own cost. Condition of product return applies as stated in our “Terms and Conditions”